Description

Academic remote desktop provides a secure and convenient way to access a Windows desktop with many of the same applications that installed in the physical computer labs. Users can use the remote desktop for academic purposes. 

The school provides two options for remote access to academic lab software.

  • McKelvey Remote Deskop - a browser based tool that allow students to access less graphically intensive applications for course related activities.
  • Apporto - a browser base tool that provides increase capibility for more graphically intensive applications for course related activities.

A listing of locations for installed applications can be found here.

Service Request

All students, faculty and staff invovled in McKelvey classes have access to this service. If you are taking a class in McKelvey and do not have access, please contact support@seas.wustl.edu.

Service Delivery

Connecting to this service with Safari is not supported. If there are issues connecting, please try connecting with a alternate web broswer.

To connect with a web browser, navigate to the URL below and login with your WUSTL Key credentials.

Some applications that are typically installed in our computer labs are not available on the RHSH infrastructure. This is typically due to graphic limitations of this infrastructure or licensing restrictions that limit our ability to provide a specific package in this way.

Windows and Mac client

Instructions for setting up the Microsoft Remote Desktop client can be found here: Connecting to the Engineering IT Academic Labs.pdf

Linux

Due to the diversity of Linux distributions available, it is not possible to give a blanket recommendation. Linux user should be able to connect via a web browser. If a client is preferred, some users have had success with rdesktop. If you need help, please email ithelp@wustl.edu with your distribution and any other relevant information, and we'll attempt to help as best we can.

Service Support

For issues with this service, contact the Wash U IT help desk at (314) 933-3333 or ithelp@wustl.edu. In addition there are several knowledge base articles that address common connectivity issues listed below: